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Be aware that Outlook for Gmail is not a supported application by ITS and support/assistance is limited. 

 - Open Outlook .

  • If you are configuring Outlook for the first time, you will be asked "Would you like to configure an e-mail account?" Click YES

  • If you have previously used or configured Outlook, click FILE, INFO THEN ACCOUNT SETTINGS, and then NEW


  • Enter YOUR NAMEE-MAIL ADDRESS (FIRSTNAME.LASTNAME@STUDENT.fairfield.EDU), and PASSWORD. Be sure to select the radio button for MANUALLY CONFIGURE SERVER SETTINGS OR ADDITIONAL SERVER TYPES then Click NEXT. Select INTERNET EMAIL and click NEXT.

  • You will then see the following screen with your name and e-mail address already included:

  • Select IMAP for the ACCOUNT TYPE

  • Type IMAP.GMAIL.COM in the INCOMING MAIL SERVER field. 

  • Type SMTP.GMAIL.COM in the OUTGOING MAIL SERVER field. 

  • Type YOUR FULL E-MAIL ADDRESS in the USER NAME field. Be sure to include @STUDENT.FAIRFIELD.EDU. Like the above Screenshot.

  • Click the MORE SETTINGS button. Then, click the ADVANCED tab. 

  • You will see a screen like the one shown below:

  • Type 993 in the field for the INCOMING SERVER (IMAP): port number. Then, select SSL from the pull-down menu beside USE THE FOLLOWING TYPE OF ENCRYPTED CONNECTION:

  • Type 22 in the field for the OUTGOING SERVER (SMTP): port number. Then, select TLS from the pull-down menu beside USE THE FOLLOWING TYPE OF ENCRYPTED CONNECTION:

  • Then, click the OUTGOING SERVER tab. Make sure that MY OUTGOING SERVER (SMTP) REQUIRES AUTHENTICATION is selected. The radio button USE SAME SETTINGS AS MY INCOMING MAIL SERVER should also be selected.

  • Click OK. Then, click the NEXT button. 

  • Click FINISH and then CLOSE.

If you have trouble logging in, make sure you are using the password for your NetID, which is the same as the password for student.fairfield.edu. Also, double-check that your NetID is set to your full e-mail address in the format of firstname.lastname@student.fairfield.edu, rather than just your user name. To do this, click on FILE, INFO and then ACCOUNT SETTINGS. Then, click CHANGE and verify the USERNAME field.

For further assistance, please visit the ITS4U Help Desk located in NYS 215 or call 203-254-4069 during business hours.

Hours can be found here: ITS4U Help Desk Hours of Operation

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