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University Computers

All university-owned computers should have Symantec Endpoint Protection installed as their Antivirus application. If your university-owned computer does not have SEP or any antivirus installed, please contact the ITS4U Help Desk.

Windows Instructions
  1. Go to your system tray next to the Date & Time, expand it if necessary and right-click on the SEP icon 
  2. Click Open Symantec Endpoint Protection
  3. Click LiveUpdate and SEP will download & install any new updates found.
  4. Once complete, click Close. You have successfully update Symantec Endpoint Protection. (tick)
Mac OS X
  1. On the top bar of your Mac, click on the SEP icon 
  2. Click on LiveUpdate, then click on Open LiveUpdate
  3. Click Update Now and SEP will download & install any new updates found.
  4. Once complete, you will receive the below prompt. Press Quit. You have successfully update Symantec Endpoint Protection. (tick)



For further assistance, please visit the ITS4U Help Desk located in NYS 215 or call 203-254-4069 during business hours.

Hours can be found here: ITS4U Help Desk Hours of Operation