Please remember that Information Technology Services strongly recommends purchasing an extended warranty or accidental insurance.

Extended Warranties are included in our recommended bundles for HP and Apple computers.

Accidental Damage Insurance is offered through third party vendors not affiliated with Information Technology Services.

Extended Warranties

Extended coverage begins the date of PC purchase or PC ship date, whichever is later. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. 

HP Care Packs are included in our recommended bundles

Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for Mac extends your coverage to three years from the original purchase date of your Mac and adds up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.

AppleCare+ for Mac is included in our recommended bundles.

Accidental Damage Insurance

With SquareTrade, your laptop is covered for all of life's accidents, plus mechanical and electrical
failures from normal use. If you need to file a claim, we cover 100% parts and labor as well as
shipping to and from our repair center-and we'll repair your laptop within 5 days of receiving it, guaranteed.
(Plan doesn't cover intentional damage, loss, or theft.)


NSSI covers almost everything a college student takes to school. Think about the value of the
items your student carries in their backpack alone – a laptop, iPod, cell phone, textbooks and
more can easily add up to a few thousand dollars. Could you afford to replace all of them if their
backpack was stolen? With NSSI you wouldn’t have to.


For further assistance, please visit the ITS4U Help Desk located in NYS 215 or call 203-254-4069 during business hours.

Hours can be found here: ITS4U Help Desk Hours of Operation