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Network Registration on Windows

Network Registration on Mac OS X 

Requirements

  1. The computer must be running Windows Vista or newer and have all Windows updates installed.

  2. Antivirus software must be installed and virus definitions up-to-date.

University Computers

All university owned computers should have Symantec Endpoint Protection (SEP) installed as their antivirus

Non-University Computers

Non-university owned computers running Windows 8 or newer will have Windows Defender already installed. If the computer is running Windows 7, Microsoft Security Essentials can be installed here.

Requirements

  1. The computer must be running Mac OS X 10.7 (Lion) or newer.

  2. Antivirus software must be installed and virus definitions up-to-date.

University Computers

All university owned computers should have Symantec Endpoint Protection (SEP) installed as their antivirus

Non-University Computers

Non university owned computers can install Avast Antivirus here.

Instructions

Connecting to the Network
  1. Open Connect to a Network by clicking the network icon in the notification area.


  2. In the list of networks, click FACSTAFF-S for Faculty and Staff or STUDENT-S for students, then click Connect. When prompted for a password, enter "Fairfield".


  3. Wait to be connected before proceeding to registering. If you registered remotely successfully, then you are connected and registered to the network.
Registering to the Network
  1. Open the Browser on your Windows computer such as Internet Explorer  you should be redirected to the page below, but if not, go to any webpage to be redirected to the ITS4U Network Registration Page.

  2. Once you are directed to the Registration page, please review the Acceptable Use and Network Policy, then Click Accept


  3. Click the Register link next to "Fairfield University" or click on the link below


  4. Type in your NetID and password (your Fairfield University credentials) and select the Laptop option from the drop down menu. Then click "Begin Network Registration" which will download the Bradford Dissolvable Agent to your Downloads folder in Windows Explorer or in your current browser window.


  5. You may be prompted to run this by your Internet Browser, click Run

    The Dissolvable Agent will then open. If the agent cannot find the server, please enter "cmrc.fairfield.edu"

  6. The Bradford Dissolvable Agent will then need to scan your computer, click Scan Computer

  7. The Bradford Dissolvable Agent displays a scan that will last approximately 1 min to check that the computer meets the requirements.

  8. If you have successfully registered to the network, you will see the following

  9. Once it completes reconnecting your device, press Finish


  10. Test your Successful Registration by going to my.fairfield.edu. If the page does not load or nothing occurs, please try restarting your computer.

Failed Registration

Failing to meet the Network Requirements can be one or more of the following reasons:

  1. Windows System Software is out-of-date.
    1. For instructions on how to search for and install all available Windows Updates click here.
  2. Antivirus is not installed.
    1. All University computers should Symantec Endpoint Protection installed. If not, contact the ITS4U Help Desk.
    2. Personal Machines
      1. Windows Vista/7: We recommend installing Microsoft Security Essentials
      2. Windows 8, 8.1, and 10 come with Windows Defender, so no installation is necessary.
  3. Antivirus is installed, but virus definitions are out-of-date. 
    1. Open your antivirus application and click "Update" or "Update Definitions".
      (For instructions on how to update SEP for university computers click here.)

Once you have resolved your network registration failure, you will need to click the "Rescan" button in the Bradford Dissolvable Agent to verify that you meet the network requirements.

Note

Any University computer with Windows XP or earlier must be brought to the ITS4U Help Desk to be updated or removed from circulation as those operating systems are no longer supported by Microsoft.

Instructions

Connecting to the Network
  1. Click the Wi-Fi menu icon airport icon and In the list of networks, click FACSTAFF-S for Faculty and Staff or STUDENT-S for students. When prompted for a password, enter "Fairfield".


  2. Wait for the next to the network before proceeding to registering. If you registered remotely successfully, then you are connected and registered to the network.
Registering to the Network
  1. Open the Browser on your Apple Mac computer such as Safari  you should be redirected to the page below, but if not, go to any webpage to be redirected to the ITS4U Network Registration Page.

  2. Once you are directed to the Registration page, please review the Acceptable Use and Network Policy, then Click Accept


  3. Click the Register link next to "Fairfield University" or click on the link below

  4. Type in your NetID and password (your Fairfield University credentials) and select the Laptop option from the drop down menu. Then click "Begin Network Registration" which will download the Bradford Dissolvable Agent to your Downloads folder in the Dock or in your current browser window.

  5. In your Downloads folder, Open the Dissolvable Agent.dmg and then Double-Click the Dissolvable Agent icon in the folder that appears.


  6. Click Open and the Dissolvable Agent will open

    If the agent cannot find the server, please enter "cmrc.fairfield.edu"

  7. The Bradford Dissolvable Agent will then need to scan your computer, click Scan Computer 
  8. The Bradford Dissolvable Agent displays a scan that will last approximately 1 min to check that the computer meets the requirements.

  9. If you have successfully registered to the network, you will see the following windows displaying "Reconnecting"


  10. You will be prompted to enter your password for your Mac to make the change. Enter your Mac Password

  11. Click Finish


  12. Test your Successful Registration by going to my.fairfield.edu. If the page does not load or nothing occurs, please try restarting your computer.


Failed Registration

Failing to meet the Network Requirements can be one or more of the following reasons:

  1. Mac OS X System Software is out-of-date
    1. For instructions on how to update Mac OS X click here.
  2. Antivirus is not installed
    1. All University Mac machines should have Symantec Endpoint Protection installed. If not, contact the ITS4U Help Desk.
    2. Personal Computers
      1. All non-university Macs can install any Antivirus software they like. We recommend Avast as a free supported solution. Once installed, update the virus definitions. Avast install instructions can be found here.
  3. Antivirus is installed, but virus definitions are out-of-date
    1. Open your antivirus application and click "Update" or "Update Definitions".
      (For updating SEP for University Machines here.
      (For updating Avast for Personal Machines click here.

Once you have resolved your network registration failure, you will need to click the "Rescan" button in the Bradford Dissolvable Agent verify that you meet the network requirements.

Note

Any University machines with Mac OS X 10.6 or earlier must be brought to the ITS4U Help Desk to update or be removed from circulation as those operating systems are no longer supported by Apple.

For further assistance, please visit the ITS4U Help Desk located in the library room 215 or call 203-254-4069 during business hours.

Hours can be found here: ITS4U Help Desk Hours of Operation