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Banner Workflow workaround for my.Fairfield 2.0 requires that you open Banner Forms (INB) prior to Banner Workflow.

If Banner Forms is not open prior to Banner Workflow, you will receive an "UDC Id not Available" error message when opening Workflow.

In order to use Banner Workflow, we have developed a workaround until ITS can deploy an improved option.

  • Login to
  • Open INB Banner Forms
  • Minimize Banner Forms (so it stays open and active in your browser)
  • Click on the tab for
  • Click on the task for Banner Workflow

    A PDF version is also available, here.

For further assistance, please visit the ITS4U Help Desk located in NYS 215 or call 203-254-4069 during business hours.

Hours can be found here: ITS4U Help Desk Hours of Operation