Skip to end of metadata
Go to start of metadata

Setting Up Outlook 2016 to Connect to an @fairfield.edu Mail Account

 The following procedure describes the simple steps to setting up an Outlook profile from any location with Internet access.

  1. Open Outlook 2016

    1. If you’ve never launched the program before, you will see an introductory splash screen to Add an Account, click Exchange.

    2. If you have already launched Outlook, you will see a different start screen. Click Outlook on the Menu Bar, then Preferences, then Accounts. 
    3. Click Add Email Account.




  1. In the window that appears below, enter the following information:
    1. E-mail address: <your NetID@fairfield.edu email address> or <ResourceAccount@fairfield.edu email address>
    2. Method: User Name and Password
    3. User name: <your Fairfield NetID> (e.g., jdoe)
    4. Password: <your NetID password>
    5. Make sure the Configure automatically box is checked.
  2. Click the Add Account button and wait for your configuration to complete (this could take up to a minute or two). When the setup is complete, you’ll be at the Accounts window. Please wait till the Email Account has a Green light next to it. This will indicate that the account has been connected successfully.


  3. If you have set up a resource account, please go to Outlook menu and choose Preferences.  Then click on the General icon.  Make sure that under Folder lists the box labeled 'Group similar folders, such as inboxes, from different accounts' is unchecked.


  4. Go to Outlook menu>Preferences>Accounts>[user account]>Advanced and add venus.univ.fairfield.edu or rattler.univ.fairfield.edu as the directory server.


For further assistance, please visit the ITS4U Help Desk located in NYS 215 or call 203-254-4069 during business hours.

Hours can be found here: ITS4U Help Desk Hours of Operation