Message Recall is available on the Exchange Server using the Microsoft Outlook application.

  • The recipient of the message you want to recall must also be using an Exchange email account.
  • his option is not available using the Microsoft Outlook Web App (OWA) or Outlook 2011 for Mac.

Step-by-step guide

In Mail, in the Navigation Pane, click Sent Items.

Open the message that you want to recall or replace.

On the Message tab, in the Actions group, click on Other Actions, and then click Recall This Message.

For further details, please click the link to view instructions from Microsoft:  How Message Recall Works In Outlook 2013

For further assistance, please visit the ITS4U Help Desk located in NYS 215 or call 203-254-4069 during business hours.

Hours can be found here: ITS4U Help Desk Hours of Operation