Since ITS has implemented the email recipient limits, the University has successfully avoided thousands of unauthorized messages exiting fairfield.edu.
These email limits, however have restricted student-facing communications from within our schools and colleges. After conversations across ITS and Marketing. a solution was identified. ITS can create an Email Resource Account or use a pre-existing resource account for each school interested in communicating via email with more than 100 students per hour. Example, Engineering Communication firstname.lastname@example.org (similar to the University Announcements email@example.com account).
ITS needs a formal request and a specific individual within your school to act as the resource account manager. To submit the request, please submit a ticket to firstname.lastname@example.org.
Email recipient limits will be lifted for this small number of resource accounts. Our Network Team says that historically these accounts are not compromised as odd incoming emails stand-out more so than in personal email accounts.
Full instructions on how to use/manage a resource account will be delivered with the account.