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Apple released its operating system (macOS Big Sur) for Apple computers last fall.  ITS has reviewed this operating system and is recommending that users check for application compatibility and do the upgrade if their applications are compatible.   

It is STRONGLY recommended to back-up all important data prior to upgrading.

Before you may upgrade you will need to verify if the Crowdstrike Falcon Application is installed. 

           

If you see the Falcon application installed you may continue with doing the Big Sur upgrade.  If you do not have the Falcon application installed please follow the instructions:  

Please verify your applications and printers will work with Big Sur.  The following have been tested:


Application

Supported

Notes

Office 2011

Not Supported

Will not work

Office 2016

Not Supported

Will work but should be upgraded to 2019

Office 2019

Supported


SPSS (v.25) and older

Not Supported

Will not work

SPSS (v.26)

Supported*

*may have some issues, recommend upgrade to newer version

SPSS (v.27 and 28)

Supported


Adobe CS6, CC 2020 and lower, Acrobat XI, DC 2020 and lower

Not Supported

Will not work

Adobe CC/Acrobat DC 2021 and higher

Supported*

*may have some issues. See for details : https://helpx.adobe.com/download-install/kb/macos-big-sur.html

Symantec Antivirus

Not Supported

Must upgrade to Crowdstrike

Filemaker 11

Not Supported

Will not work

Global Protect (VPN)

Supported


Pulse Secure (VPN)

Supported


Other Applications

Check with Manufacturer

32-bit apps will not work (see below to check). Check with mfg for any other apps.

Networked University Printers

Should work

All large networked Canons will work. Some networked HP’s may have issues.

Personal Printers

Check with Manufacturer



1. Click the Apple icon in the top left corner of your screen.

2. Select About This Mac. 

3. Click System Report.

4. Scroll down to the Software section and click Applications

5. You'll see a list of apps. Select any app you want to check. It will list info in the window below. If an app is 32-bit you will need to update or find a replacement before you get the MacOS Big Sur upgrade. Please note, there will be many items on the list that are irrelevant. You only need to check for any additional apps you specifically installed and need. 


To proceed with the Big Sur upgrade:

        


For further assistance, please enter a ticket at fairfield.edusupportcenter.com

ITS Help Desk Hours of Operation

Contact the ITS Help Desk in the Library Rm 230 or at (203) 254-4069 for Assistance.


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