• To begin the setup process, go to Outlook Web Access in a web browser ( and log in with your NetID and password.

    1. Once you’ve logged in, find the Options menu at the top right- hand side of the window and select Create an Inbox Rule...

    2. Click on the Inbox Rules icon and then select New... just below it.

    3. In the New Inbox Rule window go to the drop-down menu under When the message arrives, and; select [Apply to all messages]

    1. In the second drop-down menu, under Do the following, select Redirect the message to...

    2. You’ll be taken to a screen with the entire address available for searching; at the bottom of the screen, however, you’ll see a field with Message recipients: and To >. Enter the address that you’d like all your mail forwarded to and click OK.

    3. You’ll now be returned to the New Inbox Rule window, where you’ll see the complete rule filled in. Click Save, followed by Yes in the Warning box that appears, which asks you to verify this decision.

    The new rule will now appear in your list of Inbox Rules, with the checkbox marked denoting that it is turned on and active.

NOTE: The fact that your messages are being sent to a secondary email account does NOT mean that they are not still arriving in your mailbox. You still need to periodically log in to to delete the messages that are in your Inbox as well as those in your Sent Items. Please remember to empty the trash when you are done deleting messages.

University Policy

All Communications between Faculty & Students must come from Email Accounts. NOTE: Please be aware of the university policy that all correspondence related to the university, including communications between faculty and students, are required to be sent through the official university system (Exchange). Please mindful that emails can be forwarded to Exchange, but when replying, it is policy to reply through Exchange directly, as opposed to replying from a personal account. This applies to all university related communications.

See attached guide with images if this was not clear

 ITS - Forward Instructions

For further assistance, please visit the ITS4U Help Desk located in NYS 215 or call 203-254-4069 during business hours.

Hours can be found here: ITS4U Help Desk Hours of Operation

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