Information Technology Services Knowledge Base
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Access a Resource Account via Outlook Web Application (OWA)

Accessing @Fairfield.edu Email Accounts

Add @fairfield.edu Exchange Email on iOS and Android Devices

Add Contact Group is grayed out in Outlook 2011

Adding Name to Block Senders List in Outlook

Add Public Folder Contacts to the list of Address Books

Advisors - Emailing Students through Banner Self-Service

Alertus Mobile Device Info & Installation - University iPads

Automatically Forwarding Fairfield Exchange Mail to Another Account

Avaya Phone Training

Banner Services, Info, and Help

Blackboard for Faculty and Organization Leaders

Blackboard Ultra Course View for Faculty and Organization Leaders

Canon MultiFunction Printer User Basics

Changing assignments in Smartview

Clean up Emails in Outlook Mailbox

Create a Distribution List in Microsoft Outlook (Windows)

Create a Profile for Exchange (@fairfield.edu) in Outlook 2010/2013/2016 - Windows

Create a Rule in Outlook 2010

Create fillable PDF form using Adobe Acrobat XI. Convert Word form to Adobe PDF.

Delegate Access - Outlook

DocFinity User Guides

Dropbox for Education @ Fairfield University

Duo 2FA (Multi-Factor Authentication)

Edpuzzle

Export contacts from Outlook to Excel

Faculty Success (formerly Digital Measures) - Faculty Profiles Frequently Asked Questions

Fairfield University Signature Setup Instructions

Find a Computer Name (Windows & Mac)

Flip (formerly Flipgrid)

Global Protect (VPN) - Download & Installation Instructions

Granting Calendar Access in Outlook 2011

Input Final Grades in Faculty Self-Service via my.Fairfield

Java Fix for Banner

Link your StagCard to uniFLOW Canon copiers

Logon to a Local Account (Windows)

Map a Departmental Network Drive (Windows)

Mentimeter

Open a Public Folder in Outlook

Outlook 2011 For Mac - Auto Archiving Mail (OBSOLETE INSTRUCTIONS, DO NOT USE)

Outlook Hyperlinks Fail to Work

Recall a message in Outlook

Remote Desktop Connection (Windows & Mac OS X)

Restore a Deleted Distribution List

Secure/Wireless Print @ Fairfield University

Setup Exchange (@fairfield.edu) on Outlook 2016 - Mac OS X

Setup Network Printers

Sharing your calendar with specific people (Outlook 2011)

Show mailbox size in Outlook 2011

Software Center

Switching from ClamXAV to Symantec EndPoint Protection

Update Symantec Endpoint Protection (SEP)

Updating Home Address in Workday

VoiceThread

Workflow Hiring Instructions for Supervisors Request

Zoom Faculty Features

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Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.