Microsoft is going to disable the Zoom Mac Outlook Plugin. As of January 11, 2021, Microsoft confirmed that the plugin will be retired in May of 2021.
Actions to Take Before May 2021
In order to continue scheduling Zoom meetings directly from Outlook, you will need to uninstall the plugin and download and install the Zoom for Outlook Add-In. Depending on how you’ve configured the plugin, uninstalling may be required at both the account and user level, or just the account level. Similarly, add-in installation may be required at both the account and user-level or just the account level (depending on configuration). Deployment recommendations for the add-in can be found here. Note: the Outlook plugin for Windows is not being retired and will continue to function as usual.
If the Mac plugin is not uninstalled by May 2021, it will not load when you attempt to schedule or start meetings. While it is recommended that you download and install the add-in for the same ease of experience, you can also schedule Zoom meetings from Zoom’s Web Portal.
For more information on why Microsoft is disabling the plugin, please reference this Microsoft support article. For questions regarding the download and installation of the add-in, review instructions from the Zoom Knowledge Center or contact our Support Team.