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Common Issues

"Keychain" Popping Up (Mac OS X)

Accessing Banner Forms (INB)

Accessing Degree Works Remotely

A Login Problem Has Occurred

Certificate Error on Apple computers in Safari and Outlook.

Email Limits: Resource Accounts Available

Error 500 - Internal Server Error

Error with your New Mobile Phone Partnership

Filling in PDF Forms on a Mac

Google Apps (Gmail) - Temporary Error (500)

Hyperlinks Will Not Open in MS Outlook 2010

Incompatible Browsers with Fairfield-Related Websites

Mac Outlook 2011 and receive the error: "EmailAddress or ItemId must be included in the request." when sending emails to contact groups.

Microsoft Outlook App on iOS/Android - Not Supported

Outlook 2010 Issues: KB3114409

SEP Vulnerability BLOCKED, Attach Name: Portscan, Application: /mach_kernel

Taskstream: No Account Found

Trouble Viewing Modules in my.Fairfield (Banner Self-Service)

Trouble Viewing PDFs in Browser

For further assistance, please visit the ITS Help Desk located in NYS 230 or call 203-254-4069 during business hours.

Hours can be found here: ITS Help Desk Hours of Operation

Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.